I had a lot of fun meeting this couple. Little did I know that their delivery would take place at the baseball diamond, more on that later. I bumped into William and Roxann on the lot as I was heading to film a video for another customer. They were looking at the 2015 Chevrolet Equinox and the 2015 Buick Encore. After test driving both they landed on the Equinox. Right as I was about to start the financing process I learned that our finance manager had to leave for an emergency. No worries, I gathered all the information we needed and set up a personal delivery at their grandson's baseball game the following day. Thanks for buying American and thanks for your business.